Wipro is hiring for System Engineer | Any Graduate

Wipro Careers: Wipro is hiring for a System Engineer position at the Noida location. The interested candidates can apply below.

Wipro System Engineer

  • Company name: Wipro
  • Website: www.Wipro.com
  • Job Position: System Engineer
  • Location: Hyderabad
  • Job Type: Full time
  • Experience: Freshers
  • Qualification: Any Graduate
  • Batch: 2016/ 2017/ 2018/ 2019/ 2020/ 2021/ 2022
  • Salary: Min 3.4 LPA (Expected)

Job Description:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App, etc. over Remote Support
  • Answer incoming calls and respond to customer emails in a timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and offering solutions to customers.
  • Research, identify and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains that can best support the user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolutions given.
  • Complete call logs and reports.

How to Apply?

  • First, read all the requirements and details of this job on this page.
  • Now, scroll down and click on the apply button.
  • You will be redirected to Wipro’s website.
  • Click on the Apply Now button and sign in.
  • Now, fill out the form and apply.

Apply Here

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